The Ally Bank card allows you to make purchases in any online merchants and in-person shopping establishments that accept MasterCard. You can also use your card to withdraw cash at any ATM, make fund transfers and check your balances on your Ally mobile app. Your Ally Bank card has access to more than 43,000 Allpoint ATMs all over the United States and its fee-free.
|Low and transparent fees with mid-market exchange rates
|International Money Transfers
|Online banking with no monthly fees
|Hybrid banking with quality support
If you are already an existing holder of an Interest Checking Account or Money Market Account, and you want to avail an Ally Bank Card, you can call Ally customer service at 1-877-247-2559.
You can apply a separate debit card for each Money Market Account or Interest Checking Account, if you have both.
You can speed up activation of your card by calling 1-770-248-5774 or 1-866-633-5293. These numbers are printed on the sticker on your card.
After calling, you will hear a prompt from an automated answering system and enter the information below:
You will be asked to enter a PIN for the first time activation. When you are done, remove the activation sticker and sign the back of your Ally card.
For more questions, you can call Ally 24/7 at 1-877-247-2559.
The waiting time for the delivery of your Ally Bank debit card is 8 to 10 business days from the time you made your opening deposit.
To protect your money, you can make purchases using your Ally debit card up to $5,000 a day. However, for first time Ally Bank customers, your daily purchase and ATM withdrawal can be limited to as low as $500 each day during the first 90 days of you being an Ally Bank customer.
For emergency use, you can call Ally at 1-877-247-2559 to avail of a one-time extension limit.
To link your Ally Bank card to various smartphone payment platforms such as Apple Pay, Google Pay and Samsung Pay, simply follow these instructions:
Ally Bank has a mobile banking app that lets customers take better control of their Ally Bank cards. In the app, there is a feature called the Ally Card Controls App. Here are some of its highlight tools:
If you have a Money Market or Checking account, you can download the Ally bank app bundled with the Card Controls App. Log in and choose "Card Controls" in the menu to start using the card controls app.
Please call Ally Bank immediately at 1-877-247-2559 for card cancellation in instances of compromised card or stolen card. A new Ally Card will be issued as replacement.
You can speed this process up by turning "Off" your debit card from your Card Controls app.
Cash back is the amount of money added to the total value of your transaction. For example, you buy a $25 worth of goods and ask for a $25 cash back. You will then pay using your card a total of $50 ($25 + $25) and receive $25 in cash from the merchant along with your purchased items.
Typically, when you swipe your Ally debit card to pay for a purchase, the card reader will prompt you if you prefer to receive a cash back. You will then enter the amount of your desired cash back and your card PIN number.
You won't be charged with anything when you use an Allpoint ATM in the United States. Other bank's ATMs will charge you with a $10 fee. However, these charges by other banks will be reimbursed to you by Ally Bank every end of statement cycle.