Ally Customer Service

Find out how to contact the Ally customer service team

Total Score


Supported Countries






Customer Support



Ally Bank's customer service department provides 24/7 open communication lines via phone calls, live chats on their website and mobile app, as well as answered inquiries on their Twitter and Facebook page.

Top 3 Digital Banks

Operator Card Reliability Best in Score
Visa, MasterCard Low and transparent fees with mid-market exchange rates International Money Transfers 97 Open Account
Visa Online banking with no monthly fees Spending Account 96 Open Account
Visa Hybrid banking with quality support Hybrid Banking 94 Open Account
Ready to open an account with Ally Bank? The first step is to register in order to get started!

How to Get in Touch with Ally Bank Customer Service?

You can call Ally Bank Customer Service at 1-877-247-2559 for United States residents and at 1-757-247-2559 for those outside the US.

For the hearing impaired, you can dial the numbers 1-877-320-2559. To report suspicious fraud activities, just dial 1-833-226-1520 and select option 2. You can email submit a report at [email protected].

How to contact Ally Bank
How to contact Ally Bank

You can also contact them via a secure email when you login to your account on your Ally Bank app.

Ally Bank Customer Service Numbers for Home Loans and Auto

For home loans concerns and inquiries, you can contact Ally Bank Home Loans at 1-855-256-2559 from Monday 8:00 am to 10:00 pm ET to Saturday 10:00 am to 4:00 pm ET.

For auto concerns, you can contact Ally Bank Auto at 1-888-925-2559 for US residents and 1-316-652-6430 for those outside the United States.

Ally Bank Customer Service Numbers for Investments

For investment-related concerns, you may call Ally Bank at 1-855-880-2559 for US residents and 1-818-459-4591 for those from outside the United States. These hotlines are available 24/7.

Ally Bank Customer Service Numbers for Lending

For lending concerns, you may contact Alley Bank Billing and Online Account at 1-888-568-0186 from Monday to Saturday (8:00 am to 10:00 pm ET).

For lending general questions, you may call 1-800-427-9184 from Monday (8:00 am to 8:0o pm ET) to Saturday (10:00 am to 5:00 pm ET).

Ally Bank Contact Info for Corporate and Other Services

You can email or call other branches of Ally Bank Customer service via the following:

Other Ways to Contact Ally Bank Customer Service

You can easily access Ally Bank's "Help Center" in their website. Simply click "Help Center" link and select the category where your topic of inquiry is included. You will be directed to a list of common questions, click the one closest to your query and an answer will be displayed. If you still cannot find the answer to your question, you may contact Ally Bank Customer Service via phone, live chat or email.

Ready to open an account with Ally Bank? The first step is to register in order to get started!